Joachim Breitner's Homepage
In June I plan to attend the DebConf 7 in Edinburgh. I like train riding and after all it’s good for the climat, so I ruled out flying.
If you want to go to UK by train, you have to take the EuroStar through the tunnel. The Deutsche Bahn offers a nice package including a sleeper train for €86, so I got that part covered. But that only gets me to London, and I need to go to Edinburgh.
So today, I orderd a one way ticket from London to Edinburgh for £28.50 from GNER, one of the private british rail companies, and payed by credit card. Right after I sucessfully booked the ticket, I noticed some problems with the shipping address: An Umlaut in the street name has turned into weird characters and it did not display the counry (Germany) that I’m sure I selected. So I immediatelly sent this mail to GNER:
I just booked this ticket online. It seems there are problems with the German address, though. The correct address is:
(you can replace ü by ue if necessary)
My Booking Reference: xxxxxxxx
And got this response:
Thank you for your recent e-mail regarding delivery address of tickets.
I can confirm that we do not deliver tickets overseas. However, since our system is automatic, as soon as you click on the 'Buy tickets' button, the tickets are printed and sent in post.
Please remember that once the booking is confirmed, the delivery address/method cannot be changed.
In this case, if we receive the tickets back from the General Post Office, they can be reissued to a UK address and if we do not receive the tickets back, you will have to buy new tickets as your tickets are non refundable.
Please reply to this e-mail with a UK address, where you would like the tickets to be delivered so that I can update it on the notes, and the tickets will be posted, once received back. If we do not receive the tickets back, you will have to buy new tickets.
If you have any further queries, please do not hesitate in contacting us.
Now I really wonder:
- If they don’t send tickets abroad, why do they allow me to enter a German address?
- Should I ask my credit card company to deny the payment (if that is possible)?
- How do I get my ticket now?
- And do we really want to privatize the Deutsche Bahn?
Update: I gave them an address in the UK now, I hope it works out (thanks Ben). And the Deutsche Bahn is already privatized, just not publicy traded yet and is 50% owned by the state, I was confusing that.